Service Agreement
Cost Of Continued Support For Aircraft Built By The Former
Manufacturers Glaser-Dirks And Rolladen-Schneider
You will have heard that there is the necessity of of Service Agreement for the aircraft, which were not built by our company, but for which we have to maintain a costly Type Support.
Details can be read here!
So if you need one of the following services we will ask you for such an agreement.
- Technical support
- Spare part support, as long as technically possible for us, even for 30 year old aircraft. (Applicable also when ordering through an aviation maintenance shop)
- Supporting material for new service bulletins and airworthiness directives. (free, except for the delivery of required material). As a "benefit" in 2011 the "Transponder TN" is also free now.
- necessary Technical drawings (free)
- Required maintenance instructions (free)
- Manuals (as pdf-file free again)
- 50% rebates on inspection procedures for service life extensions
- Aero Clubs (and private owners too) ordering new aircraft from us (delivery from 2010 on) will receive free coverage of their existing DG and LS fleet.
Cost of new Service Agreements in 2012
(For owners with an "old" Service contract, everything remains unchanged.)
For new contracts the following rules are valid:
The annual premium for the service agreement is required regardless, when the contract is signed.
The annual premium will be 425.00 Euro flat for 2012. This is for a "Full-Service-Agreement". All consecutive years will cost 245,00 for each glider.
Owners with more than one aircraft - especially clubs - will get a "mass rebate" for the second and each following one. For these aircraft we ask for a reduced premium of 300.00 Euro in 2012 and 150.00 Euro in all following years.
Where required by law, the adequate VAT or sales tax will be added.
Additionally we are offering a "Basic Service Agreement". This excludes some of our services. Pilots with such a "small version"
- cannot ask any questions directly to us
- will get updates of manuals but not complete new ones
- will not get a price reduction for the life-extension programs
- will not get a "mass rebate" for more then one glider
The price for the basic version is 425.00 Euros in 2012 and 180.00 Euro in all following years.
When any pilot never have asked any questions to us (because his repair shop did it for him!) this basic version might be an alternative.
When you already have had a full paid Service Agreement and want to change to a "Basic" one for the next year -, please only give us a short note till end of the current year.
(An explanation:
The increased price in the year 2012 is due to the fact that the Type Support has been performed by the T/C holder already throughout the year 2010.
A new signed “Basic Contract” also contains the delivery of a new maintenance manual for the glider.)
Always happy Landings
Friedel Weber und Holger Back
Here you will find the
Form for the Service Agreement
valid from Jan. 1st, 2012.
A summarization of the benefits the Full Service Agreement is giving besides the necessary Type-Support for the aircraft:
Service Contract Benefits
Aircraft
for which a Service Agreement will be mandatory from January 2010 on:
The following aircraft are affected:
| DG-100 | DG-200 | DG-300 | DG-400 | DG-500 | DG-600 | DG-800 | DG-1000 |
Serial-No | all | all | all ** | all | all ** | all | 1-84 | none |
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| LS1 | LS3 | LS4 | LS6 | LS7 | LS8 | LS9 | LS10 |
Serial-No | all | all | all | all | all | 1-497 | all | none |
**Exceptions:
DG-300 Serial-No: 469,470,472,473,476,477,478-482,484-486,492,497
DG-500 Serial-No: 161,162,165-176,178-193,196-204,206,209,211,213-221,223,225,228-230,232,234-247
Subgroups of an aircraft type are included.
„LS1“ therefore includes LS1a-f and
„DG-100“ also includes DG-101, DG-100 Club etc.
An explanation how to read our Serial Numbers
Interview with Holger Back in the "Magazin Segelfliegen" 2012-01
Since the Nordrhein-Westfalen Flying Association started to check the legality of the service agreement last year the process has been without any positive result so far, from the complainant’s point of view. DG-Flugzeugbau’s C.E.O Holger Back said: “the anti-trust law is highly complex and such a check takes a very long time. At the moment the Service Agreement will stay as it is. Only small adjustments will be made. “
Both sides are working towards an agreement. However, if the attacks against DG and the service agreement keep on, DG will immediately stop the type support for all non DG Flugzeugbau built aircraft. “That would be the worst situation for all Pilots worldwide.” Said Holger Back
One of the changes is already official, Holger Back: “When a pilot can prove that he has recently bought a used glider, he only has to start paying the Service Agreement in the year he purchases it.”
Reasons for a Service Agreement and other Details: